Questions about
the mat.

Diatomaceous earth is a naturally occurring mineral formed from the fossilised remains of microscopic algae called diatoms. Its microscopic porous structure gives it exceptional absorption and evaporation properties — which is why it outperforms fabric and memory foam in humid environments.

Wipe with a damp cloth for everyday cleaning. If the surface becomes less absorbent over time, lightly sand with the included sandpaper to restore the pores. Do not submerge in water or place in a washing machine.

The mat ships with an anti-slip rubber pad that sits between the mat and your floor. This protects both the mat and your surface. We recommend always using the pad on tile, stone, and hardwood floors.

With normal use and occasional sanding, a MEGEM mat will last several years. Unlike fabric mats that degrade with washing cycles, diatomaceous earth does not fray, thin, or lose structure. It is a permanent object, not a consumable.

We currently ship within the United States only. International shipping will be available in a future update — follow us on Instagram to be notified.

Orders ship within 24 hours of purchase. Standard delivery is 3–5 business days depending on your location. You will receive a tracking number by email once your order has shipped.

We accept returns within 30 days of delivery provided the mat is unused and in its original condition. To initiate a return, email us at hello@megemhome.com with your order number. Return shipping costs are the responsibility of the customer.

Alpine — Chalk is a warm light grey, suited to bright bathrooms with pale tile, white marble, and natural stone. Summit — Basalt is a deep charcoal, designed for dark interiors with matte black fixtures, walnut, and smoked oak. Both are the same material — the difference is purely visual.

If your bathroom is light — white tile, pale grout, bright fixtures — choose Alpine. If your bathroom leans dark — charcoal stone, matte black, dark wood — choose Summit. If you are unsure, Alpine is the more versatile of the two.

Not currently — MEGEM is sold exclusively online at this stage. Our product photography is color-accurate and shot under natural light to give you a true representation of each variant. If you have questions, email us at hello@megemhome.com before purchasing.

Yes. The mat absorbs water on contact, which means the surface stays dry underfoot rather than becoming slippery. Combined with the included anti-slip rubber pad, the mat stays firmly in place on wet bathroom floors.

Yes. Every MEGEM mat ships with an anti-slip rubber pad, sandpaper for surface restoration, and a care guide. Everything you need is included in the box.